Privacy Policy
This Privacy Policy explains how A&O Tree Service LLC (“A&O Tree Service,” “we,” “us,” or “our”) collects, uses, and protects information when you contact us or request our services through our website at aotrees.com, by phone, or through our advertising.
Information We Collect
When you request an estimate or contact us, we may collect the information you provide, such as your name, phone number, email address, property or service location, and details about the tree work you need. We may also receive your contact request through Google Local Services Ads when you reach out to us there.
How We Use Your Information
- To respond to your request and schedule a free estimate;
- To contact you by phone, text, or email about your service request and the work we perform;
- To provide, schedule, and follow up on the services you asked about;
- To keep records of our communications and jobs.
SMS / Text Messaging
You receive text messages from A&O Tree Service only if you opt in, either by checking the optional text-messaging box on our website form or by giving us your verbal consent when you contact us. Opting in is not required to submit the form or to receive service. Texts relate to your own service request and the scheduling of your estimate. Message frequency varies. Message and data rates may apply.
You can opt out of text messages at any time by replying STOP; reply HELP for help. Opting out of text messages will not affect our ability to reach you by phone or email about a request you submitted. For full details on how opt-in works and the messages we send, see our SMS / Text Messaging Opt-In page.
We do not sell your information, and we do not share your mobile phone number, text-messaging opt-in, or consent with any third parties or affiliates for their own marketing or promotional purposes. Mobile opt-in and consent are used solely by A&O Tree Service to communicate with you about your request.
How We Share Information
We do not sell your personal information. We may share information only with service providers who help us operate our business (for example, our website host and the messaging provider we use to send texts), and only as needed to provide our services or as required by law. As stated above, text-messaging consent data is never shared with third parties.
Data Retention & Security
We keep the information you provide for as long as needed to respond to your request, complete your work, and maintain our business records, and we take reasonable measures to protect it.
Your Choices
You may ask us to update or delete the information you have provided, and you may opt out of text messages at any time by replying STOP. To make a request, contact us using the information below.
Contact Us
A&O Tree Service LLC
3960 Tallapoosa Street, Notasulga, AL 36866
Phone: 334-332-3873
Email: info@aotrees.com
Changes to This Policy
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent version.